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Update Profile Fail - weiherd - 08-Jun-2012 05:36 AM

Hi,

Can anyone help me??

I have problem when update the profile

I click on Edit Profile then update the Personal Information and Work Information then click on Update Profile but the profile data is no save
even upload the profile picture also cant

No error message appear

update profile fail if using internet explorer 9, using Firefox is update successfully ...

I try using ie9 compatibility mode is update successfully too

Thanks


RE: Update Profile Fail - mayorbrain - 11-Jun-2012 08:42 AM

Some javascript error must be causing it to break in ie9.
Do you know how to use the IE developer tools?


RE: Update Profile Fail - weiherd - 11-Jun-2012 11:01 PM

(11-Jun-2012 08:42 AM)mayorbrain Wrote:  Some javascript error must be causing it to break in ie9.
Do you know how to use the IE developer tools?

hmm i not using before, i will try to use this to troubleshoot the problem

will update you again if I'm found anything, thanks..


RE: Update Profile Fail - mayorbrain - 13-Jun-2012 09:35 PM

ok. you may not find anything till you enable javascript errors. To do that, open your layout header file. If you are using maxi, the file is at \precurio\application\default\layouts\maxi\header.phtml.

Around line 9/10, you will see this

PHP Code:
<script type="text/javascript">
        function 
handleError() {
              return 
true;
        }
        
        
window.onerror handleError;
    
</script> 
add a preceding // to line window.onerror = handleError;
So that line
PHP Code:
window.onerror handleError
becomes
PHP Code:
//window.onerror = handleError; 

Save the file and using precurio. You will notice that javascript error now show up.


RE: Update Profile Fail - Kain - 21-Aug-2012 04:25 PM

need to add your site as a trusted intranet zone in IE9 and it will work