A simple healthcare intranet software
The healthcare industry is a very sensitive sector that requires staff to work on an urgent-basis. Medical facilities need strong-ground, dependable, user-friendly and easily-accessible communication as they accommodate increasing patient loads. Inflow and outflow of information needs to be timely; even a delay of few minutes can become a source of irreversible damage.
Therefore, clinics, hospitals, healthcare organizations, pharmacies etc can draw great benefits through the implementation of a healthcare intranet software. A well-designed healthcare intranet can provide employees with access to the tools they require to for timely communication. At the same time, simplicity of the portal needs to be maintained keeping in the time constraint that can be involved while accessing the information on the portal.
While one hand, the industry requires to be focused on improving and health of its patients, it needs to put equal focus on engaging employees, increasing profit and staying ahead of the curve with the highest level of service. For this, regular enhancement of staff education and training is crucial to the survival of an healthcare service provider.
Here’s why a simple healthcare intranet is the key to a well-rounded healthcare service:
A CENTRAL ACCESS POINT FOR MAINTAINING DATA
A healthcare intranet software can be the single point of access for all necessary documents and forms. Having a software that allows for real-time and easy-to-access tool in place can improve the care process ensuring a smoother handling of patients. Digital storage of documents, forms, medical reports and information retrieval means that the staff do not have to waste time to manually go through paper file cabinets scanning for information they require.
Further, e-forms can be built within the intranet portal, replacing the obsolete paper-based processes with e-forms that contain built-in notifications, workflows and reporting tools. A central information point eases almost all of internal process, including administration processes like hospital visiting hours, meal order forms and HR material such as self-assessment surveys and timesheets by making them on the intranet. This not only simplifies the task of the healthcare staffs, but also improves of the patient experience.
FACILITATES INFORMATION AND KNOWLEDGE SHARING
Healthcare organizations are usually made up of a large amount of staff and it is important for employees to be able to communicate cross-department since most of the information and knowledge around the topic are sensitive and crucial. By leveraging healthcare intranet portals, information and knowledge sharing can result in better handling of sensitive information and higher productivity.
For instance, information related to doctors that are on call for the day/time, wards and departments. Even knowledge on latest and relevant content variable can be managed efficiently on the intranet giving easier access to the care givers on the resources they need for improving service and care. Posts by senior doctors can be shared which can be leveraged by the young staff.
SEAMLESS EMPLOYEE COMMUNICATION
Since healthcare sector, especially the large companies, have hundreds of employees across several different departments, facilitating open communication between all staff members should be made priority; increasing engagement, as well as managing constant communication and training. Therefore, through a healthcare intranet, collaboration areas can be created to enhance and improve communication.
Patients usually interact with different members of the healthcare staff daily, the importance of open communication and transparency is the key to patient experience depends on it. For this, intranet becomes handy in terms of assigning permission to staffs, groups or roles. Through such a system, a detailed permission system can be made available throughout all intranet applications. When it comes to confidential information of patients, they can be kept secure through this in-built permission system.
VIRTUAL WORKSPACE FOR EACH DEPARTMENT
While on one hand, considering the nature of the customer needs, healthcare industry employees need to collaborate and work with other teams and departments. However, on the other hand, it is also necessary that each department be focused on and not scattered all over the place. Spilling out into other departmental work can keep get in the way to keep track of developments and concerns within their own departments. Even the simplest of intranets today enable the creation of community around specific content. This can help various departments to manage its own projects and keep the team members connected within the context of issues and projects they are involved in.
PLATFORM FOR REAL-TIME QUERIES
Today, along with the employees, it is important to ensure that patients also have digital access to urgent information. When it comes to health, most often than not, queries rise out of sudden developments. Sometimes, these developments can either be minor or can arise out at odd hours; nonetheless, they can seem urgent and terrifying. However, rushing to clinics or hospitals may not be possible. So, providing patients a platform to share their queries for real-time update is very important in the healthcare industry and can ensure improved patient experience.
Improving staff and patient communication, improving patient care and providing a central location for resources as well as organized departmental workspaces make intranet portals crucial and invaluable for any healthcare organization. They can become the key to smooth patient experience and lead to competitive edge for these companies. However, it should be noted that when it comes to healthcare intranet, simplicity is the backbone that supports successful usage. Why don’t you try a simple, open intranet today?
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