To pull off any job successfully requires spotless research, careful planning, unshaken determination, heart of steel, and a team of experts – the mastermind (CEO), an inside man (Human Resources), a vault specialist (Systems Admin in IT), an explosives expert (Corporate Communications), and of course, a getaway driver (Marketing).

With all you need in place, this post will map out responsibilities of each member of the intranet project team.



Vendor Selection

Makes a final call on the best intranet vendor based on proper research, thoughtful scouring system and team opinion.


Provides the financial support needed to get the job done.


Monitors trends in technology and workforce productivity that may have an  impact on progress or direction of the intranet project.



Requirements Specification

Drafting the initial specification for the intranet project requires someone whose job is to see things from the employee’s perspective. This way, intranet features and functionality are better aligned with employee work objectives.

Intranet Ownership

The keys to the intranet are given to the HR. No Content is added, edited or removed from the intranet portal, without their knowledge and sometimes, approval.



Intranet Security

The keys may be given to HR, but they are forged by Sys. Admin. They make sure that the sensitive data stored on the corporate intranet is not accessible to unauthorized personnel.

Technical Support

They know how systems are built, they are in the best position to provide support when things go wrong.

Server Provisioning

The hardware used for an intranet web server depends on the amount of data that will be generated by the organization, which in turn depends on the size of the organization; only the specialized will know this.



Intranet Launch

No one knows how to make a bigger bang than corporate communications; with all the nicely designed emails, posters and slides: they are at their best, when helping to generate a buzz for the new intranet.

Intranet Co-ownership

Along with HR, you want these guys on your side. They will help ensure all contents on the intranet stay relevant and up-to-date. Knowing what information to put on the intranet and where to put it, is just second nature.



Intranet Testing

Every good heist needs a getaway driver and there is no successful intranet project without testing. They may not understand the technical “jargon”, but they know what a functional intranet should do. After all they are perhaps the biggest consumers of intranet contents.

Intranet upgrade

Long after the gig may have been done, always keep in touch with these guys; they are usually the first to know when an intranet is due for an upgrade; and it’s time to get the team together again!


So there you have it, the mastermind, the inside man, the vault specialist, the explosives expert and the getaway driver; all working together as a team to pull off one of the biggest technology project an organization will undertake – A new corporate intranet portal.

This method of splitting responsibilities, especially regarding the intranet, between members of each department, is an awesome way of building a collaborative culture in an organization. As Steve jobs said “Great things in business are never done by one person. They are done by a team of people.”

Mayor Brain

Product Manager, Precurio


  1. […] but making sure you’ve got the right decision-makers to support your pitch is important. The “Head of HR” is your best ally here; if you can also get the COO on-board then this is going to be a slam dunk. Make sure you have sold […]

  2. […] some organizations, the intranet is a shared responsibility between several departments (such as IT, HR and communications). This can be a source of confusion when initial design is […]

  3. […] While the IT Department may have ultimate responsibility for the technical know-hows of the Intranet, updating its content, inputting into its design and function, communication and knowledge sharing remain the responsibility of the entire organization; senior leadership, HR and communications departments being key players in that. By limiting ownership of your Intranet to the IT dept, you are limiting your Intranet’s growth and usefulness. See how multiple departments come together to make the intranet a success. […]